The Production Manager is responsible for managing the overall production aka Fulfillment of Web Development, Search Engine Optimization, Content Development and Customer Relations.

This is a remote position, working California timezone hours.

Primary Duties and Responsibilities:

The Production Manager will be responsible for ensuring that our client's demands and expectations are met on an ongoing basis. Leveraging our team and internal resources the Production Manager will ensure that new clients are launched on schedule, ongoing client requirements are complete and that the customer experience exceeds expectations every step of the way.

• New Client Launch – Production Manager will manage the execution and completion of each new client launch 
• Production Manager will be present on all New Client Launch calls to ensure a complete understanding of the client's requirements upon launch
• As new clients are launched, a team meeting will be coordinated. New clients will be launched, Teamwork and firm deadlines will be set with a clear plan of action going forward.
• Production Manager will review open projects and pitch in as needed to ensure on-time and proper completion of each new client launch.
• Graphics Design & Web Development – For some projects custom graphics and HTLM editing is required. It will be the Production Manager’s responsibility to oversee the development of the graphics and complete the HTML modifications as needed.
• Support – The Production Manager will be responsible for troubleshooting client issues.
• The Production Manager will be the central point of contact for questions and support as needed by the and Web, Content, Graphics & Development team.
• Constant process improvement – Production Manager will be responsible  for implementing updates and reviewing our new client launch and customer experience process to ensure that our practices are up-to-date, best in class and deliver on our customers expectations (better rankings, more calls & more repeat / referral business).

Supervisory Responsibilities: Manage team of five.

Experience Requirements: 

1. College Associates Degree in Business, Information Technology or other relevant field
2. Strong background in 

• Web Development, HTML & CSS
• Graphics Design (PhotoShop, Illustrator)
• Search Engine Optimization 
• Production Management / Team Management

1. Must be attentive to detail and highly organized **IMPORTANT - Include the word "El Dorado" in your subject line when contacting about this position. Attention to detail is a must and any submissions without "El Dorado" in the subject will be ignored.
2. 1-3 years working experience in production management, web development and / or SEO.
3. Must be customer centric, willing to do whatever it takes to get the job done and very well organized.
4. Experience with Project Management Software is a plus

Thanks, we look forward to meeting you!