Aventus LLC: Seeking Cool and Friendly Customer Support Reps!

Are you ready to step into a world of uniqueness and excitement? Look no further! Aventus LLC, the trailblazer in the e-commerce realm, is on the lookout for exceptional Customer Support Reps to join our extraordinary team. With an impressive eight years of revolutionizing the industry, we have crafted an unparalleled workspace and fostered a company culture that radiates innovation.

But here's what truly sets us apart: we collaborate with the trendiest e-commerce brands in the Direct-to-Consumer (DTC) space. And guess what? The campaign you'll be a part of is no ordinary gig! We've partnered with a renowned celebrity Chef whose cookware brand has gained worldwide recognition. Get ready to dive into a world where you'll be providing exceptional customer support to passionate fans and customers of this culinary icon.

As a Customer Support Rep at Aventus LLC, you will be at the forefront of delivering top-notch assistance through diverse channels, including phone, email, and chat. Your extraordinary communication skills will shine as you navigate customer inquiries, troubleshoot issues, and ensure complete customer satisfaction.

Requirements:

• Mastery of advanced spoken and written English, reaching at least C1 level
• Proven experience in previous customer support roles, demonstrating your ability to handle a wide array of customer inquiries and challenges
• Remote working expertise and familiarity with soft telephone systems (Experience in Shopify / Kustomer CRM is a huge+)
• Impeccable problem-solving skills, coupled with quick thinking
• Exceptional interpersonal abilities and effective communication
• Ability to collaborate and work as an active member of a team
• Quiet, professional workspace
• Updated laptop/desktop (Windows 10 +), USB headset, reliable ethernet connection (at least 20mbs upload, 40mbs download), LAN cable

At Aventus LLC, we hold our team members and their professional growth in the highest regard. As a valued member of our team, you'll have access to continuous training and development opportunities, ensuring you stay at the cutting edge of your craft. We also offer incentive programs and a chance for you to build your career with us. We are very proud to have a supportive work environment that nurtures your success.

To apply ----> kindly submit your updated resume to [email protected] so we can get you started in our recruitment process!

Please note: We will only contact applicants who submit an updated cv in English 

-Want to know more about us? Feel free to check out our website at www.aventus.com